​Clean it and communicate it

​Cleanliness has new importance right now – both to your employees and your customers. As you prepare to bring people back into your establishment in greater numbers, promote the actions you are taking to protect everyone’s health and safety. Hyatt, for one, recently announced it is revamping its cleanliness guidelines and appointing a hygiene manager to each of its hotels in the coming months to ensure adherence to the new procedures. Now could be a good time to update your own cleaning procedures and do the kind of deep cleaning and disinfection that is difficult to take on in busier times. When is the last time you steam cleaned your walk-in cooler? Beyond cleaning and disinfecting surfaces such as tables, counters, touchscreens, faucets and light switches, focus on hard-to-reach areas in and around appliances, remote controls, keyboards and other electronics with recessed buttons that can harbor pathogens. While carrying out these cleaning tasks is simply part of running a restaurant, the public has never been more interested in knowing how you’re keeping them safe.

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