New tech? Adapt your risk management accordingly.​

​​As businesses of all stripes have adopted new technology to support operations in the past few years, they have had to tighten their cyber risk management practices. Even insurers who sell cyber insurance are managing their own risk by holding their policyholders to higher standards when it comes to their cyber risk management.

Restaurants are no exception – and while the hospitality sector tends to rank lower on the list of attractive cyber targets as compared to other sectors, a cyber attack can still interrupt business, harm a restaurant’s reputation and cause financial damage. As restaurants have adopted new technology for everything from guest payment to inventory management, their shift to digitization has only elevated their cyber risks.

Threat actors seek out vulnerability – often in the form of human error. Restaurants, with an ever-shifting employee base, can provide many windows of opportunity for cyber breaches. As your operation adopts new technology, partner with your IT and HR leaders to ensure you limit the number of people with access to sensitive information, that you can readily identify who has access and when, and that those employees receive ongoing training on minimizing risks. Having a non-punitive culture can also help ensure your team feels comfortable bringing a breach or suspicious-looking activity to the attention of a supervisor and, in effect, limits damage to the business.

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